Brisbane’s Premium IT Partner
IT Support That
Thinks Differently
97%
First Call Resolution
< 4hr
Response Time
24/7
Monitoring
Brisbane Based
SOUND FAMILIAR?
Tired of IT That Holds You Back?
If you’ve ever felt like your current IT support is more of a hindrance than a help, you’re not alone. Many Brisbane business owners come to us frustrated, feeling like they’re paying for mediocrity
Slow Response Times
Hours or days waiting for help while your team sits idle and clients grow impatient
Reactive, Not Proactive
They only call when something breaks. You’re left wondering what they actually do all month
No Strategic Guidance
They fix problems but never advise you on how technology could actually grow your business
Hidden Costs & Surprises
Monthly invoices that balloon with “out of scope” charges you never saw coming
YOUR IT PARTNER
Led By Experience
That Matters
Meet Dean, founder of Datastone. A former Google Operations Manager with 8 years managing enterprise-scale videoconferencing infrastructure
Datastone delivers the technical depth and operational rigor typically reserved for Fortune 500 companies. Our approach combines world-class processes refined at Google with the responsiveness and attention to detail that only a specialized Brisbane partner can provide.
This isn’t outsourced support or reactive troubleshooting. It’s strategic IT partnership backed by proven expertise at the highest level.
FOR BUSINESS OWNERS NEW TO IT
What Exactly is a Managed Service Provider (MSP)?
Think of an MSP as your dedicated IT department — without the overhead of hiring full-time staff. We handle everything from daily support to long-term strategy, so you can focus on running your business.
Without MSP – REACTIVE
RECOMMENDED
Datastone MSP – PROACTIVE
THE DATASTONE DIFFERENCE
Not Your Average IT Company
We’re not here to maintain the status quo. We bring Silicon Valley thinking to Brisbane businesses — with the personal service only a local partner can provide.
Ex-Google Leadership
Our founder spent years managing operations at Google, bringing world-class processes, automation thinking, and scalability expertise to every client — regardless of size.
Out-of-the-Box Thinking
We don’t just fix problems — we eliminate them. Our approach combines innovative solutions with practical implementation, finding efficiencies your current provider never thought to look for.
Premium, White-Glove Service
You’ll never be a ticket number. Every client receives direct access to senior engineers, quarterly business reviews, and a dedicated account manager who knows your business inside out.
SPECIALISED EXPERTISE
Built For Your Industry
We understand that a medical practice has very different needs than a law firm. Our team brings deep expertise in the compliance, software, and workflows specific to your sector.
Medical & Healthcare
Privacy Act compliant systems that protect patient data while streamlining your practice.
Professional Services
Secure, reliable systems that meet the rigorous demands of client confidentiality.
Real Estate & Property
Mobile-first solutions that keep your agents productive in the field and the office.
WHAT OUR CLIENTS SAY
DM
“Switching to Datastone was the best business decision we made this year. Our old MSP was reactive and slow. Datastone proactively identified issues we didn’t even know we had, and their response times are genuinely impressive. It’s like having a CTO on call.”
– Founder, Southside Medical Centre
GETTING STARTED
A Seamless Transition
Worried about switching providers? We’ve refined our onboarding process to ensure zero disruption to your business — whether you’re leaving another MSP or setting up IT management for the first time.
①
Discovery Call
We learn about your business, pain points, and goals in a no-pressure conversation.
②
IT Assessment
Our team audits your current setup and identifies opportunities for improvement.
③
Custom Proposal
You receive a tailored plan with transparent, fixed pricing — no hidden fees, ever.
④
Smooth Onboarding
We handle the transition seamlessly, often completing the switch in under a week.
READY TO EXPERIENCE THE DIFFERENCE?
Let’s Talk About Your IT
Whether you’re frustrated with your current provider or exploring managed IT for the first time, we’d love to show you what premium support actually looks like.
Free 30-minute consultation • No obligation • Brisbane-based team
Premium managed IT services for Brisbane businesses who refuse to settle for ordinary
SERVICES
- Managed IT Support
- Cybersecurity
- Cloud Solutions
- IT Consulting
- Backup & Recovery
INDUSTRIES
- Medical & Healthcare
- Legal Services
- Real Estate
- Professional Services
COMPANY
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