Datastone | Premium Managed IT Services Brisbane
Brisbane’s Premium IT Partner

IT Support That Thinks Differently

Led by a former Google Operations Manager, we deliver enterprise-grade IT management to Brisbane’s most discerning medical practices, law firms, and real estate agencies.

97%
First-Call Resolution
<2 Hour
Response Time
24/7
Monitoring
100%
Brisbane Based
Led by Ex-Google Operations Manager
ASD Essential 8 Aligned Security
Trusted by Brisbane’s leading practices

Tired of IT That Holds You Back?

If you’ve ever felt like your current IT support is more of a hindrance than a help, you’re not alone. Many Brisbane business owners come to us frustrated, feeling like they’re paying for mediocrity.

Slow Response Times

Hours or days waiting for help while your team sits idle and clients grow impatient.

Reactive, Not Proactive

They only call when something breaks. You’re left wondering what they actually do all month.

No Strategic Guidance

They fix problems but never advise you on how technology could actually grow your business.

Hidden Costs & Surprises

Monthly invoices that balloon with “out of scope” charges you never saw coming.

What Exactly is a Managed Service Provider?

Think of an MSP as your dedicated IT department — without the overhead of hiring full-time staff. We handle everything from daily support to long-term strategy, so you can focus on running your business.

Without an MSP

  • Pay-per-fix pricing that adds up quickly
  • Problems only fixed after they occur
  • You manage multiple vendors
  • Security gaps until something goes wrong
  • No IT strategy or roadmap

With Datastone as Your MSP

  • Fixed monthly fee — no surprises
  • 24/7 monitoring prevents issues before they start
  • One point of contact for all IT needs
  • Enterprise-grade cybersecurity included
  • Strategic IT planning aligned with your goals

Not Your Average IT Company

We’re not here to maintain the status quo. We bring Silicon Valley thinking to Brisbane businesses — with the personal service only a local partner can provide.

Ex-Google Leadership

Our founder spent years managing operations at Google, bringing world-class processes, automation thinking, and scalability expertise to every client — regardless of size.

Out-of-the-Box Thinking

We don’t just fix problems — we eliminate them. Our approach combines innovative solutions with practical implementation, finding efficiencies your current provider never thought to look for.

Premium, White-Glove Service

You’ll never be a ticket number. Every client receives direct access to senior engineers, quarterly business reviews, and a dedicated account manager who knows your business inside out.

Built for Your Industry

We understand that a medical practice has very different needs than a law firm. Our team brings deep expertise in the compliance, software, and workflows specific to your sector.

Medical & Healthcare

Privacy Act compliant systems that protect patient data while streamlining your practice.

Practice management software support
Secure telehealth infrastructure
Australian Privacy Principles compliance

Legal & Professional Services

Secure, reliable systems that meet the rigorous demands of client confidentiality.

Legal practice management integration
Document management & eDiscovery
Trust account compliance security

Real Estate & Property

Mobile-first solutions that keep your agents productive in the field and the office.

CRM & property management systems
Mobile device management
Trust account security & backups

“Switching to Datastone was the best business decision we made this year. Our old MSP was reactive and slow. Datastone proactively identified issues we didn’t even know we had, and their response times are genuinely impressive. It’s like having a CTO on call.”

DM
Founder
Southside Medical Centre

A Seamless Transition, Guaranteed

Worried about switching providers? We’ve refined our onboarding process to ensure zero disruption to your business — whether you’re leaving another MSP or setting up IT management for the first time.

1

Discovery Call

We learn about your business, pain points, and goals in a no-pressure conversation.

2

IT Assessment

Our team audits your current setup and identifies opportunities for improvement.

3

Custom Proposal

You receive a tailored plan with transparent, fixed pricing — no hidden fees, ever.

4

Smooth Onboarding

We handle the transition seamlessly, often completing the switch in under a week.

Let’s Talk About Your IT

Whether you’re frustrated with your current provider or exploring managed IT for the first time, we’d love to show you what premium support actually looks like.

Free 30-minute consultation • No obligation • Brisbane-based team